During our new employee orientation, we stress the importance of good communication. In our organization – as with every company like ours – good communication is essential.
When You Call Our Company
When you call our company, your first point of contact is our Recruiter. This individual is the most important contact you will make because everything else comes after you establish your working relationship with our Recruiter.
You will find that we don’t hire every nurse who applies. We are searching for those that not only have good nursing skills, but also have a passion for nursing and want only the best for the patients they serve.
When We Present You for an Assignment
Once we have interviewed, reference checked, conducted the necessary searches, and have obtained all the required information and documentation, we can then present you for an assignment.
In “Highway Hypodermics” by Kay Slane, RN, BS-Ed, CGM, she talks about communication with an agency and used this example:
Welcome to Fidelity On Call’s series where we discuss all things related to travel nursing. We’ll answer frequently asked questions and share tips on how to make the most of your travel nursing career.
Our series is co-hosted by: Kellie Short, Sr Recruiting Specialist and General Sales Manager; and Carla Edwards, Recruiting Specialist.
Segment 1: Attitude | Fidelity On Call’s Series on Travel Nursing
In this episode, Kellie and Carla talk about the importance of having a good attitude, and share why it’s a big factor for the members of our elite team of travel nurses.
Segment 2: Holidays | Fidelity On Call’s Series on Travel Nursing
The holidays are coming, will you be working or not? Kellie and Carla discuss what a travel nurse can expect.
Segment 3: Allowances | Fidelity On Call’s Series on Travel Nursing
In this episode, Kellie and Carla talk about tax-free allowances. Some agencies offer packages with big tax free-allowances, but don’t mention you’ll have to pay it back to the IRS!
Segment 4: The Love of the Patient | Fidelity On Call’s Series on Travel Nursing
In this episode, Kellie and Carla talk about our mission and some of the traits we are looking for when considering a travel nurse to be on our elite team. Plus, Carla tells a touching story about how one of our nurses went the extra mile with a patient’s family.
Segment 5: Our Team Organization | Fidelity On Call’s Series on Travel Nursing
In this episode, Kellie and Carla talk our team organization and how we set a higher standard for ourselves to bring the best opportunities to our elite team of nurses.
Segment 6: Why Travel Nursing?
In this episode, Kellie and Carla talk about some great advantages to becoming a travel nurse including: Flexibility, getting to choose your next assignment, opportunities to learn and grow, and more.
Segment 7: Adapting to Change
In this episode, Kellie and Carla talk about how being able to adapt to change is important for a traveler to be successful.
Segment 8: Integrity
In this episode, Kellie and Carla talk about the integrity and the principles that Fidelity On Call holds true, and why upholding that mission has been so important since our inception in 1994.
Special Segment: Allied Health Openings
Kellie and Carla share about the opportunities that Fidelity On Call has – not just for nursing! There are openings right now with allied positions ranging from Respiratory Therapist, Surgical Tech, X-Ray Tech, LPN and more. Give us a call! (309) 691-1500.
Segment 09: Red Flags
In this episode, Kellie and Carla talk about red flags. As nurse recruiters, these are the things we hear most often that travel nurses need to watch out for…
Segment 10: Client Red Flags
We work with hundreds of hospitals in the state of Illinois. In this episode, Kellie and Carla talk about concerns clients share with us, that are red flag issues they’ve had with other agencies and travelers.
Segment 11: Team Support
Our recruiting team doesn’t just back up our team, we coach, mentor, and support them In this episode, Kellie and Carla talk about some of the ways we are there for the travel nurses on our elite team.
Stay tuned for more episodes of our series on travel nursing…
“I need a new company to work for. I was told I have group insurance, but I really don’t.”
When we grew up our parents always said, “You need to be a person of your word. If you say it, you do it!” I think everyone probably grew up hearing that same message; however, it doesn’t always carry through to adulthood.
We have had many travel nurses call us to say they were told they had group health insurance coverage only to discover that their coverage was supplemental insurance.
We recently received a call from a travel nurse looking for a new company to work for. She had been told she had group insurance. Since she hadn’t received her insurance card and needed to use it, she called her company.
At that point, she was told by her recruiter that she did NOT have any insurance coverage. Personally, we have no idea why anyone would mislead an employee.
It certainly doesn’t make for a long-term relationship. However, once again, that recruiter – charged with a certain quota – filled a position.
But, there are companies that do offer group insurance and Fidelity On Call certainly does. It is solid coverage and is available to not only our travel nurses but their families as well. Ours also includes prescription cards.
We encourage you to always thoroughly check out the company you plan to travel for and make sure they are people who “say it and do it!”
When the COVID-19 crisis swept across our country, our company was greatly affected. The first thing that gripped our customers was the fear of not having enough nurses to handle the crisis. They were, of course, being told that all their hospital beds would be filled with patients who were deathly ill. And, they needed more nurses to handle the load. We immediately began filling orders.
The next “wave” of fear hit our nurses. Many called to ask what would happen to them and their families if they were to contract COVID-19. They were, rightfully so, worried about losing their income. Our company addressed this by letting them know, if they contracted the virus while on duty, they would continue to be paid.
As our nurses cared for patients, there was a profound sense of the unknown. We had many nurses who were assigned to hospitals that were overwhelmed with COVID-19 patients. However, not one of them contracted the virus. Thankfully, as this is written, we have returned to some semblance of normal. Throughout it, our team stayed strong.
Nursing is a calling. And, the right nurse makes all the difference. As we corresponded back and forth with our nurses, we had a note come from one of them that impacted us in a way that will stay with us forever. It read:
I know what I signed up for. I took an oath. We do not choose some of the battles that are thrust upon us in this life. We only choose how we respond. This moment will not belong to this virus. Nurses will master this crisis and prevail in this fight. This moment belongs to us.
Fidelity On Call always works hard to hire the right people. We repeatedly talk about how we are the “elite team.” Our customer comments show that our nurses are top notch. But, when you see what drives this team, you know you can trust your life to them. We truly love and appreciate our Elite Team!
Fidelity On Call is a medical staffing company whose reputation and commitment to quality have caused it to grow rapidly.