Tag: nurse staffing agency

30 Customer Compliments

Fidelity On Call is kicking off its 30th year and celebrating with all things “30.”

Since our inception in 1994, Fidelity On Call has been committed to quality when serving our customers. That’s why so many hospitals throughout the U.S. have come to trust us when they need top-quality RN’s.

We are very happy to share just a few of our customer compliments with you…

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1 We value Fidelity On Call and you are the ONLY agency that we will use. Our staff loves working with your nurses.

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2 You are our favorite agency.

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3 You are a miracle worker! (this was a comment to our recruiter).

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4 Your office is wonderful – I never have to worry that you will take care of me.

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5 You have the BEST nurses!

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6 You always have the right documentation and we depend on you to have it!

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7 We appreciate knowing you don’t hire anyone with a disciplined license.

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8 We encountered one of God’s special angels in your nurse. We will never forget her!

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9 Your nurses were outstanding. We applaud them and thank you for employing these fine nurses.

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10 Wonderful – just wonderful. Thank you so much for helping us through a major crisis.

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11 If we have a problem or question with one of your nurses, we appreciate the manner in which you handle it.

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12 It’s nice to know you always have my back.

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13 Fidelity’s nurses have exceptional attitudes and are always willing to help out.

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14 Fidelity’s billing process is so simple.

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15 Your professional easy way of dealing with me and my staff is much appreciated.

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16 Your nurses were a fantastic help and our staff can’t stop talking about them!

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17 WOW! Your nurses’ care and kindness is shown by her smile and knowledge.

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18 Great teamwork! Your staff goes the extra mile to keep all our patients happy and well cared for.

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19 After having nurses from Fidelity On Call, we will only use you. You are the best!

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20 You’re the bomb.com.

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21 Fidelity’s OR nurses are very knowledgeable with great attitudes and skills. They worked well with everyone. I only wish they were our permanent employees!

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22 It is a pleasure to work with your nurses. They are ambitious and hard working.

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23 Your nurses have strong technical and clinical skills. They learn quickly and integrate well with our staff.

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24 I want you to know that all of your staff on my floor are very caring people.

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25 I cannot express how very professional everyone in your office is when I call. They are very friendly, upbeat and efficient.

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26 Not only do you assign us great staff, but the staff in your office is second to none and just top notch.

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27 You make my job easy and enjoyable.

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28 After having worked with Fidelity for a long time now, we no longer feel a need to interview your nurses. We know you have us covered and you only send a great match!

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29 You have a solid office team. I can count on speaking with the same person and I like that.

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30 What would we do without you? As our back-up team you are always on target!

Tackling Healthcare Staff Burnout: Why Agency Partnerships Matter

The healthcare field is ever-changing, and the challenge of staff stress and burnout has become a pressing issue. According to the American Psychological Association, stress levels have risen across all demographics, with certain groups experiencing a 15% increase. A staggering quarter of the U.S. population is grappling with stress, and healthcare professionals bear a significant portion of this burden.

Feeling undervalued and overwhelmed at work is a major factor contributing to burnout, whether you’re a permanent employee or on a temporary assignment.

In this environment, partnerships between healthcare facilities and reputable agencies are critical in combatting burnout and its associated stresses. These partnerships benefit healthcare workers and contribute to the overall health of the organization and the communities they serve.

Here’s why agency partnerships play a vital role:

  • Staffing Stability and Flexibility: Healthcare facilities often need personnel for short periods of time, like covering a nurse on maternity leave. With an agency partnership an interim solution is possible which ensures that the facility maintains staffing levels without straining their permanent workforce.
  • Relieving Overburdened Teams: By supplementing in-house teams with agency personnel, facilities can distribute work more evenly, preventing perpetual overwhelm and boosting morale.
  • Supporting Travel Opportunities: Most facilities are reluctant to see a nurse leave to take a travel assignment, but these experiences can be career-enhancing. Handled properly nurses may return to staff positions with enriched skills.
  • Enhancing Safe Patient Care: All of us share a common goal and that is doing our best for the patients we serve. Agency partnerships uphold patient standards by preventing staff from becoming overstretched, leading to improved patient outcomes.

Partnering with a staffing agency gives healthcare facilities access to skilled professionals who can be seamlessly integrated into their team when the need is there.

In conclusion, combatting stress and burnout in healthcare requires proactive measures. Collaborative partnerships between healthcare facilities and agencies offer ongoing solutions by promoting staff well-being, improving patient care, and strengthening our healthcare system. Embracing these partnerships paves the way for a healthier, more effective healthcare environment.

Choosing Your Agency

As we navigate 2024, our focus is on taking charge of our lives – striving for fulfillment, value and direction in our life’s journey. One path that offers this control and satisfaction is travel nursing. When you choose travel nursing, you have the power to select your own contracts, hospitals and locations.

These choices not only contribute to your personal happiness and fulfillment as a nurse but also create wider opportunities. You gain diverse experiences, work within different healthcare systems, and explore new areas while meeting new people.

Life is full of changes and challenges, but exploring new locations and work environments can unlock dozens of new doors. Healthcare is vast and full of opportunities; a single change can reveal all it has to offer.

However, to fully leverage our healthcare system’s potential for you, you must partner with the right agency – one that values your skills, experience, and individuality. The agency you choose defines your travel experience and the opportunities available to you.

We proudly declare that we are that agency! At Fidelity On Call, we are committed to representing you. What do you value? What are you looking for? How can we tailor this travel experience to fulfill not just your wants but your needs?

Our agency has thrived for three decades, celebrating our 30th anniversary in June 2024. Our recruiters are experienced and dedicated, ready to assist you every step of the way. If travel nursing is a journey you are looking for, we are here every day, eager to meet your needs and exceed your expectations. We look forward to meeting you!

Contact us by email or give us a call: 309-691-1500

Travel Healthcare Professionals are NOT your Enemies Part 2

Healthcare professionals choose to work for reputable healthcare travel agencies for a multitude of reasons, including the freedom and flexibility offered to choose various units, locations, extended time periods off, and so much more.

An agency partners with healthcare facilities to offer them staffing solutions on a temporary basis.

The mission of Fidelity On Call is to be a seamless part of their organization. We are not there to reinvent the wheel, but rather to keep them operating as smoothly and seamlessly as possible.

MISCONCEPTIONS

⮚ A healthcare facility has no control over who the agency sends to them.

⮚ Facilities believe the cost is too high to use supplemental staffing.

⮚ Healthcare facilities are fearful that too much training and orientation is required for a short period of time.

⮚ The belief is that supplemental staffing personnel are not qualified.

FACTS

⮚ A reputable agency in professional healthcare staffing will not only provide the healthcare facility the complete professional work history, but also professional references and a thorough completed skills assessment and can arrange for phone interviews with candidates, if they would prefer.

⮚ In fact, when balanced out over time, hospital administration has learned that the cost of an employee vs. the cost of a supplemental staff member is not that far off and, in many cases, saves the facility money over time.

⮚ Accredited healthcare staffing agencies ensure that they are skills matching travelers to the position needed. Outside of the basic lay of the land travelers require very little orientation.

⮚ Again, accredited agencies are hiring professionals that are reference checked, skill checked in every possible way with national background checks, a drug screen, employment physicals etc. to ensure the person is not only qualified but highly qualified to help fill the staffing shortage.

If you have questions or would want to talk with us further, we are always available (309) 691-1500.

Travel Healthcare Professionals are NOT your Enemies Part 1

Healthcare facilities have utilized supplemental staffing professionals for over four decades. Fidelity On Call is going into its third decade of providing highly trained registered nurses along with highly skilled Allied health professionals. There are a lot of misconceptions regarding travel healthcare professionals, and we are here to set the record straight. We are not enemies of the staff employees, nor is our agency the enemy of the hospital. We are simply there to be a seamless part of your organization and solve your staffing crisis on a temporary basis or for as long as you need us and our team’s help.

MISCONCEPTIONS

⮚ Travel employees are here to replace a staff person’s job.

⮚ Travel healthcare professionals are inept and not experienced.

⮚ Travel healthcare professionals are making way more money than staff.

⮚ Travel healthcare professionals are not dependable.

FACTS

⮚ Travel employees CHOOSE to be travel and not staff for a multitude of reasons. They are only there to help for a specific period.

⮚ Travel healthcare professionals have at minimum one year of experience. Often, they have several years of experience.

⮚ Comparing staff pay to travel pay is not possible due to all the varying factors that apply.

⮚ As a facility’s back-up team, travel employees know they are held to a very high standard.

If you have questions or would like additional information, please feel free to contact us at (309) 691-1500.