Today, life is not what we would call normal. Prior to 2020’s pandemic, we all went about our lives without much thought to what was happening in our country and the world. We handled the day-to-day stress of home and job in a much different way than we can right now.
Now, we no longer know what each day will bring. In our industry, there has been extra turmoil. People are angry. They are more easily upset. Patients are combative. Things that would have previously “rolled off our backs” no longer do so.