Tag: stories

The First Phone Call Forms a Lasting Impression

“I’m worth big bucks. What are you going to pay me?”

Because Fidelity On Call works in the “people business,” it is sometimes hard to tell if you are getting the right person. A good indication we are talking to a quality nurse is how the conversation starts.

If a nurse says, “I’m worth big bucks. What are you going to pay me,” it is obvious that their focus is wrong. They are in it for the dollar and truly care little about the patients.

Our nurses receive top pay, tax free allowances, bonuses and more, but their focus is on providing the best of care for their patients and being a seamless part of the hospital’s team.

We thoroughly reference check – not just dates of employment – and we talk with their previous supervisors. Also, members of Fidelity On Call’s elite team pass a national criminal background check, have a discipline-free license and are subjected to so many other quality checks they are too numerous to list.

Yes, we want to take care of our nurses. But, it can never be at the expense of quality patient care.

To see if you qualify to be a member of our elite team, call us today!
309-691-1500

Travel Nurse Stories: Group Insurance

“I need a new company to work for. I was told I have group insurance, but I really don’t.”

When we grew up our parents always said, “You need to be a person of your word. If you say it, you do it!” I think everyone probably grew up hearing that same message; however, it doesn’t always carry through to adulthood.

We have had many travel nurses call us to say they were told they had group health insurance coverage only to discover that their coverage was supplemental insurance.

We recently received a call from a travel nurse looking for a new company to work for. She had been told she had group insurance. Since she hadn’t received her insurance card and needed to use it, she called her company.

At that point, she was told by her recruiter that she did NOT have any insurance coverage. Personally, we have no idea why anyone would mislead an employee.

It certainly doesn’t make for a long-term relationship. However, once again, that recruiter – charged with a certain quota – filled a position.

But, there are companies that do offer group insurance and Fidelity On Call certainly does. It is solid coverage and is available to not only our travel nurses but their families as well. Ours also includes prescription cards.

We encourage you to always thoroughly check out the company you plan to travel for and make sure they are people who “say it and do it!”

Want to see how your recruiter stacks up?

Download our free cheat sheet!

Travel Nurse Stories: What Does It Mean to Be on the Elite Team?

When you work for Fidelity On Call, you are part of a select team of hand-picked travelers who provide the best of care to those that we serve. We asked some of our travel nurses to share what it means to be part of the elite team.

In this story, Dana says being a member of our elite team means that when you are assigned somewhere, people know they can trust you, and count on you.

In this story, Tyler says being on the elite team means having quality at the forefront in your mind when you’re working with patients.

In this story, Holly says it’s really an honor to be on the elite team because people know Fidelity On Call’s reputation, and that the standards for their nurses are very high.

Sue, who is a critical care nurse says, “We like to have everything perfect and expect perfection in everything we do.” To that end, she says being a member of our elite team is quite a compliment.

In this story, Grace says, “It means that we can set the example for all the other nurses on the floor.”

In this story, Charis says that sadly, travel nurses haven’t always had the best reputation. But by working for us, her goal is to improve that by letting the hospital know she is their resource who will get them through a time when their staffing is an issue, without making it hard for them.

In this story, Clayton says that when he’s on a shift with other Fidelity travelers, there’s camaraderie and pride in working with other skilled and knowledgeable team members.

In this story, Lonna says it’s having a facility say, “That was the best nurse we’ve ever had. I want her back. I want another nurse from Fidelity because I know they’re going to listen to my needs and send me what I need.”

Would you like to join our elite team of travel nurses? Contact us today by email, or call (309) 691-1500.

Travel Nurse Stories: What Made You Choose Fidelity On Call?

There are over 2,000 travel nursing agencies across the country. So we asked some members of our elite team of travel nurses what made them choose Fidelity On Call?

In this story, Dana says she chose us in part because of our recruiting efforts! Also, because she reached out to some nurses she’d gone to school with who worked for us and heard good things from them.

In this story, In this story, Sue says she had worked with our company while on staff at a faciity, and was impressed with our reputation, response, and the quality of our team members.

In this story, Lonna says none of the agencies she worked for before had the personal care, and the personal support we’ve provided. offered here. Lonna considers us family!

While on staff at a facility, Grace really enjoyed working with one of our travel nurses, Chad. She said he was the kind of nurse everyone wanted to be. Grace realized she could be that person too, and reached out to us.

Stephanie says we had great reviews, not only from nurses, but also from local hospitals, which made it an easy choice.

Tyler said being based in Peoria, working for us allowed him to travel locally…though he liked there was an option to travel nationally if he wanted to.

Charis says with most of the travel agencies, you call 800 numbers and deal with people who are impersonal and pushy. She appreciates that at Fidelity On Call, she can talk with us face-to-face.

Clayton says he’d heard good things about our company from a co-worker. After speaking with his recruiter, Clayton felt at ease and decided he didn’t need to search any further

Holly says there’s so many travel companies out there, but you don’t ever meet your recruiter, or know who owns the company…you know nothing about them. What she likes about Fidelity On call is that it’s very personal, and she knows everybody.

Travel Nurse Stories: What Made You Switch to Travel?

Our Travel Nurse Stories series continues…

For this segment, we asked some members of our elite team of travel nurses what made them consider switching to travel vs working directly at a hospital? Here are their responses.

Charis says that while she enjoyed being in the float pool at the hospital, she didn’t always like that level of chaos. Traveling provides her the same opportunity of having lots of different experiences without the constant change.

Clayton says frustration over not being allowed to use his paid vacation days at a hospital pushed him to make the switch to travel nursing.

In this story, Dana says she wasn’t getting compensated for all the extra hours she was working while in management, and found the pay to be better through our agency.

Grace was 2 years in to working at a hospital and thought she needed more years of experience to move to traveling. Her interview with Fidelity On Call, made her realize she was very capable and gave her the confidence to make the change.

In this story, Holly says when she was working for a facility as a staff nurse, they were low census for several months and kept getting sent home. So it was very attractive to her to have guaranteed hours and not have to worry about getting called off.

Sue tells Carla that working for Fidelity On Call gives her the opportunity to learn new things, meet new people, and have new experiences.

In this story, Tyler says he knew he had a skill set that he could provide to other hospitals, and traveling allowed him to share his knowledge.

Are you thinking about making a switch to travel nursing? Contact us to talk more about this opportunity!