Today, life is not what we would call normal. Prior to 2020’s pandemic, we all went about our lives without much thought to what was happening in our country and the world. We handled the day-to-day stress of home and job in a much different way than we can right now.
Now, we no longer know what each day will bring. In our industry, there has been extra turmoil. People are angry. They are more easily upset. Patients are combative. Things that would have previously “rolled off our backs” no longer do so.
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When the COVID-19 crisis swept across our country, our company was greatly affected. The first thing that gripped our customers was the fear of not having enough nurses to handle the crisis. They were, of course, being told that all their hospital beds would be filled with patients who were deathly ill. And, they needed more nurses to handle the load. We immediately began filling orders.
The next “wave” of fear hit our nurses. Many called to ask what would happen to them and their families if they were to contract COVID-19. They were, rightfully so, worried about losing their income. Our company addressed this by letting them know, if they contracted the virus while on duty, they would continue to be paid.
As our nurses cared for patients, there was a profound sense of the unknown. We had many nurses who were assigned to hospitals that were overwhelmed with COVID-19 patients. However, not one of them contracted the virus. Thankfully, as this is written, we have returned to some semblance of normal. Throughout it, our team stayed strong.
Nursing is a calling. And, the right nurse makes all the difference. As we corresponded back and forth with our nurses, we had a note come from one of them that impacted us in a way that will stay with us forever. It read:
I know what I signed up for. I took an oath. We do not choose some of the battles that are thrust upon us in this life. We only choose how we respond. This moment will not belong to this virus. Nurses will master this crisis and prevail in this fight. This moment belongs to us.
Fidelity On Call always works hard to hire the right people. We repeatedly talk about how we are the “elite team.” Our customer comments show that our nurses are top notch. But, when you see what drives this team, you know you can trust your life to them. We truly love and appreciate our Elite Team!