In 2006 when The Joint Commission started accrediting travel nursing agencies like Fidelity On Call, we were excited to get in their program. Although we have always been dedicated to quality, we felt that, with the receipt of the Gold Seal from the Joint Commission, our customers would see that we meant what we said.
We are proud to report that The Joint Commission was in our office for our 2018 audit and we passed with flying colors. They told us they couldn’t find anything wrong. As a matter of fact, we are voluntarily doing several things they wished were done by others.
Our internal team – who put so much effort into ensuring we are continually in compliance and moving forward in all of our processes – always takes a sigh of relief when the official audit is over. But, we appreciate our relationship with The Joint Commission. Our day-to-day representative and their auditors are always there to help if we have questions or to share vital industry information with us so we avoid the pitfalls.
So, here’s to another Gold Seal! We vow to never let down on our commitment to quality.