Dealing with Difficult Co-Workers

Referring to some of our recent blogs and videos on healthcare burnout, another reason so many healthcare workers get burnt out is due to dealing with difficult people – whether it is patients, a patient’s family member, or coworkers. Dealing with difficult people can be challenging on many levels and if you are dealing with the same difficult person day after day, there are ways to manage that person and or manage yourself in the situation.

When finding yourself in a negative situation with a colleague, it is most important to understand that you do not need to like your colleague. It is not a prerequisite to doing good work together. What is necessary is to share the common goal of offering the best work and patient care together. Try the following dos and don’ts:

  • Do NOT let the situation get personal. Regardless of how the other person behaves, you should ALWAYS take the high road. Bringing personal issues into work is a sure-fire way to create a difficult work situation.
  • DO communicate the issue at hand. Often people assume something that may not be factual. Ask to speak with the colleague in private for just a moment to talk about the issue you are having. Moreover, you may wish to ask if there is something that you have done that may be causing this person to work negatively with you.
  • Do NOT rule out examining yourself in the situation. It is far easier to blame others when things go wrong than to take a look at your part in the situation and see if there was something you could do differently.
  • DO reach out to your recruiter. Your recruiter is always available to help discuss any situations you may have. Even if you feel it is a small issue, small issues can become large issues if gone unresolved. Your recruiter can help guide you through the situation to assist in immediately resolving the issue so that you and your professional integrity remain intact.

Most importantly, remember that there will always be difficult people in any profession. While you are unable to control the person causing you issues, your reaction and how you handle yourself, says everything about you. You are in control of your reaction and a simple reach out to your recruiter can help resolve the issue at hand. You do not have to ignore or just accept it.

Healthcare Burnout: What Are the Signs?

Healthcare burnout is a serious issue that affects many healthcare professionals. It can lead to physical and emotional exhaustion, decreased job satisfaction, and even depression. Kellie and Theress share some of the signs of burnout to watch out for, and how to turn things around if you are experiencing it.

Resources to help you manage burnout

Short-Term Stress Relief Strategies:

  • Breathing exercises – APPS to try: The Breathing App, Headspace, Breathe
  • Meditation- Apps to try: Calm, The Mindfulness App, Headspace
  • Massage therapy – 5 Senses Spa & Salon
  • Reading a book, listening to music

Long- Term Stress Relief:

  • Eat a balanced diet
  • Sleep schedule
  • Alternative Health Resource Centers – Advanced Innergy
  • Utilize Focus feature on cell phone
  • Manage time

Health and Fitness for Busy Nurses – Healthcare Burnout Prevention

When working 12-hour shifts, many nurses say they do not have the time to work out. The fact of the matter is we all have the same number of hours in our days. The difference is how we break up our days and make time for all the important things. It can be done and should be done because our health and overall physical well-being are critically important.

One of the greatest suggestions for nurses working 12-hour night shifts is to try exercising right before work on the first day. Then, take the second and third days as rest. Sleep after your last shift and then workout on your days off.

Meal prep! Everyone takes the tip of meal prep differently. The best and most effective way is to make it simple. When you go to the grocery store, make a list of fruits, vegetables, proteins, and whole grains. Just what you want for the week! Prep the lean and low-fat proteins, clean up the fruits and veggies and you can grab as you go each day and shake up the sides or how you eat the meal that you have mostly prepped. Same with snacks! Choose quick, healthy, satisfying options.

Sleep. Ensure you are setting an alarm and being consistent. Routine sleep habits help create a great sleep schedule.

Healthcare Burnout: What is it?

Everybody has bad days, but if it starts to feel like that every day, it may indicate burnout. In this video, Kellie and Carla talk about some short-term and long-term solutions to combat stress and restore balance.

Short-Term Stress Relief Strategies:

  • Breathing exercises – APPS to try: The Breathing App, Headspace, Breathe
  • Meditation- Apps to try: Calm, The Mindfulness App, Headspace
  • Massage therapy – 5 Senses Spa & Salon
  • Reading a book, listening to music

Long- Term Stress Relief:

  • Eat a balanced diet
  • Sleep schedule
  • Alternative Health Resource Centers – Advanced Innergy
  • Utilize Focus feature on cell phone
  • Manage time

Healthcare Burnout, what is it, how to recognize, and ways to avoid

According to a study and article Forbes reported in September 2022, 95% of nurses have reported feeling burnt out within the past three years. Additionally, Forbes reported that 44% of healthcare providers leave their profession due to burnout. Over 50% of nurses quit within the first five years of receiving their license. There are multiple studies that report that healthcare burnout can lead to far more serious issues such as, depression, anxiety, suicide, and substance abuse.

What is healthcare burnout?

The following 3 categories apply:

➢ Overload burnout: Continuing to work at an unsustainable pace.

➢ Under-challenged burnout: When you are not being challenged or stimulated by your job.

➢ Neglect: You do not feel a sense of purpose or feelings of helplessness and find it hard to stay engaged at your job.

What are the signs of spotting someone or even yourself of having healthcare burnout?

➢ Feelings of depleted energy or constant exhaustion

➢ Increased mental distance from one’s job or feelings of negativism or cynicism related to one’s job.

➢ Reduced professional efficacy.

Ways to Avoid the burnout:

➢ Set boundaries.
➢ Learn to say no.
➢ Manage your time well.
➢ Switch up your work environment.
➢ Practice self-care
➢ Seek support

*Calling 988 is a Suicide Crisis Lifeline that is available 24/7. It is Free and confidential support for people in distress, prevention, and crisis resources. *

*SAMHSA-Substance Abuse and Mental Health Services Administration Hotline is a free, confidential available for 24/7, 365-day-a-year treatment referral and information service for individuals and families facing mental and/or substance use disorders. *