LightWork system

Travel Healthcare Payroll, why is it so complex?

Since Fidelity On Call’s inception in 1994, we have operated on a bi-weekly payroll system. At first, the
system was easy. An employee went to a facility, documented their time ticket, had it verified by the
facility, turned it into the Payroll Department and they were paid. Fast forward to today and things have
gotten a lot more complicated.

Why? Because we now work with numerous facilities that dictate their own documentation and, at some of these facilities, we work through VMS/MSP which put yet another layer into the documentation process.

We, as their supplier, must implement the payroll standards that they require of our team in order to
properly bill the facility or VMS and, in turn, pay our team member.

This process must be as transparent and easy as possible but there are so many layers.

For the past 29 years, we have used paper timecards. But, after much research, we have found a better
way which we believe will be easier for our team members. We can never eliminate some of the layers
(so the facility and/or VMS reporting still has to be done), but we can attempt to make your reporting
process easier for our payroll reporting and with the LightWork system this is possible.

You will have a website link on your phone (bookmark it).

You will “punch in” and “punch out” at the start and end of your shifts along with breaks. Review your punches at the end of each shift.

It will be necessary to email the payroll email with any errors and boom – it’s done.

No more calls from us that we did not receive your emailed timecard.

No more tracking people down because we cannot read the writing.

This is a WIN for everyone!