25 Employee Compliments

When Fidelity On Call started, our goal was simple – hire only those team members that we would trust to take care of our precious Grandma. All the seniors in our family have lived long lives – our grandmother was three weeks shy of 105 when she passed away. We still follow the same guideline today!

I have thought about traveling for a very, very long time. Now I wonder why I waited so long. I really love working for you!

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You are a great company to work for – you make me feel valued.

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3   This is the best job ever!

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4 I have worked for other agencies, but you are the best ever. I can trust everything you say.

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5 I love that you stalk me – no one stalks like you do!

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6 The insurance plan is great – I love the benefits including my 401k.

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7 I like working with other Fidelity nurses and realizing you really are picky.

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8 You are a great company to work for. You make me feel valued.

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9 Thank you for always listening to me when I have a situation I need to talk through.

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10 You are awesome!

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11 If I have a problem or question, I appreciate the manner in which you handle it.

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12 It’s nice to know you are always there for me.

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13 I really get into the contests and competitions. It is fun to try and win – and I have!

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14 I really like the new payroll process.

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15 The new ESS system is super. Glad you are on it for us.

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16 This is the most professional company I have worked for.

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17 I have never had a travel contract that was so thorough. Thank you!

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18 You did what you said you would do.

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19 No matter what time of day I call, you always sound upbeat.

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20 Before my assignment is done, you are already working with me for my next opportunity. I never feel unsure about what is next.

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21 I was so excited to get my gold mug in the mail! (Nurse had review with all “exceeds”)

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22 If I have a problem or question, I appreciate the manner in which you handle it.

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23 I could kiss her! (Stated after learning about the new insurance premium and deductible)

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24 I went to work for another travel company and could not wait for my assignment to end so I could come back to Fidelity. You just can’t be beat.

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25 After years of working for Fidelity, there is no way that I ever want to leave. I appreciate everything you do for me and there is no other company that I have been part of that has the values you do. It is important to me.

Fidelity On Call CEO Advocates for Women Business Owners

Fidelity On Call CEO, Pat Drake, attended the 2018 National Women’s Business Owners Conference for the National Association of Women Business Owners (NAWBO) in Spokane, Washington.

panel of women business owners at NAWBO 2018 conference
Moderator: Nina Roque, Executive Director of the National Women’s Business Council. Panelists: Kathleen Diamond, Dr. Terry Neese, and Virginia Littlejohn

One of the highlights was the panel of women who talked about how they changed the plight of women business ownership within 1988. This was a challenge many women in business have faced, as less than 30 years ago, women who wanted a business loan in many U.S. states were required to provide a signature from a male relative. The “final straw” for these ladies was when a woman business owner had to take her 17 year old son out of school to co-sign her loan!

Fidelity On Call CEO Pat Drake and colleagues at NAWBO 2018 Conference
Vickie Clark, Waddell & Reed; Pat Drake, Fidelity On Call; Susie Platt, Spoon River Home Health Care

Pat has helped to pave the way for improvements for women in business to thrive. She continues to help empower and mentor women by supporting the local chapter of NAWBO through volunteer work and sponsorship of events.

#NursesWeek: We Salute Our Fantastic Team of Travel Nurses

Every year from May 6 to May 12 we celebrate National #NursesWeek with the 6th being designated National Nurses Day. This has been a time-honored week and day since 1974 when it was moved from the original October to be celebrated around the birthday of Florence Nightingale, who, as you know, is considered the founder of modern nursing.

She turned what was considered an unimportant, low-status job into a respectable profession. She also improved hospitals by tackling their dirtiness and deterioration and making sanitary improvements for clean and safe hospitals. In addition, she wrote the first textbook for nurses, “Notes on Nursing.”

As I reflected on the importance of National #NursesWeek, I could not help but think about some of the experiences I have had with nurses. My very first one was in the late 60’s when I had a fantastic male nurse during a week long hospital stay. He was kind, caring, courteous and always there to help me through the process. He exhibited every quality that a great Fidelity On Call nurse would have.

Later, when yet another hospital stay came along, the nurse I remember most helped me cope with facing yet another surgery. Her words of encouragement meant everything to me.

Over the years, I have had excellent experiences and then some that I will say I truly want to forget. So, when establishing Fidelity On Call, it became vital to not only make the proper assignments for our hospital customers, but to hire those nurses that could make a lasting impression on every patient they worked with.

Nothing is more fun than to come into our office and have reviews waiting on our nurses from our customers. Why? Because their comments make us so proud of our “elite team.” Here are just a few examples:

  • Staff appreciates her knowledge and skill set.
  • Willing to do whatever the team needs; help others think outside the box.
  • He is very competent and has a great rapport with the staff and physicians.
  • She is spectacular.
  • Fit right in with the staff.
  • Exceptional skills and seasoned nurse. We are lucky to have her.
  • An amazing person to have working here.
  • We are ecstatic she is working with us. Our patients are very lucky.
  • We felt very lucky to have her. She received numerous compliments from patients and their families.
  • Phenomenal asset to our hospital.
  • She is the right fit with our staff.

Just how great is that? And it is a very small sampling of what we get to see in our office. We are so proud of our team.

Is it any wonder that our nurses are part of a profession that – for the last 16 years – has ranked as the most trusted profession in the U. S. (Gallup Survey). And, according to their research, nurses are viewed as having the highest ethical and honesty standards by 85% of those who took the survey!

Our hats are off to our fantastic nurses during National #NursesWeek.

The 12 Days of Christmas at Fidelity on Call

We share our own version of The 12 Days of Christmas travel nurse style!

Watch the video to hear our group of staff and nurses sing the song. Read the lyrics below.

All of us at Fidelity on Call wish you a Merry Christmas!

 

 

On the first day of Christmas, our nurses said to me:

I love working for Fidelity!

 

Continue reading The 12 Days of Christmas at Fidelity on Call