We are often asked what it takes to get outstanding customer comments on our travel nurse team. Here is a small sampling:
1 They have strong clinical skills.
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2 They are willing to go above and beyond.
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3 They truly enjoy taking the best care of their patients.
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4 They work well with the team they are part of.
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5 They always do the right thing because it reaps rewards.
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6 They are not afraid to jump in and do their fair share.
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7 They happily accept the hospital’s holiday policies and do their part.
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8 They realize that they are the hospital’s ambassadors to their patients.
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9 They have helpful attitudes – even when going on break -they ask if staff/their patients/patient’s family members need anything brought back.
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10 They never identify themselves as anything other than a part of the hospital team.
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11 They are flexible when taking lunch.
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12 If there is a question or a problem, they always handle it professionally. They would never raise their voice in anger.
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13 They are there to work not share personal problems or talk about other issues.
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14 They don’t gossip or talk negatively about their work team, supervisor, or hospital.
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15 They are dependable.
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16 They are flexible when the hospital is asking them to help out and willing to flip shifts.
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17 They don’t create crisis or conflict.
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18 They are honest and you can believe what they tell you.
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19 Even when the going gets tough, they smile and have a good attitude about getting their job done.
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20 They would only call off for a legitimate emergency.
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21 They can work independently while still being part of the team.
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22 They appropriately document what they do.
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23 They follow the policies and procedures of the company and the hospital.
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24 They are great communicators. Not only with the hospital, their patients, and the hospital’s team but with our office team as well.
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25 They know the bottom line is patient care. Everything they do and say is an example of excellence in patient care.